Directv Customer Service and Support

directv customer serviceDIRECTV customer service and technical support

Quickly locate DIRECTV technical support and customer service information below. If you have updated details for anything related to this TV Customer Service page, such as new steps for reaching a human or tv customer support hours, please feel free to send in  updates to this  Direct Tv Customer Service page at any time.

Contacting DirecTV Customer Service Center

DirecTV is an alternative television and Internet provider. DirecTV service requires a contract for service so customers are bound to keep service for the length of the contract or face early termination fees. DirecTV requires installation of equipment outside the home, including but not limited to, a dish that may be attached to the roof or window of the home. Customer service options are available on the contact us page of the DirecTV website.

Contact Info:

Phone Contact Numbers

DirecTV lists phone numbers for ordering and customer service. The customer service line is open from 8 a.m. to 1 a.m. EST, 7 days a week. Technical support is available 24 hours a day.

  • Customer service support: 1-800-531-5000
  • TTY: 1-800-779-4388
  • Order line: 1-888-777-2454

Mailing Address

Customers who wish to contact DirecTV by mail for customer service purposes can use the corporate mailing address.

DIRECTV Customer Service
P.O. Box 6550
Greenwood Village, CO 80155-6550

Official Website

Customers can visit the official website for DirecTV at http://www.directv.com. This website is dedicated to explaining the products, services and bundles offered by DirecTV. If customer service is the reason for your visit to the DirecTV website, you can use the support link: http://support.directv.com.

The support side of the DirecTV website offers a lengthy FAQs section and question and answer page. Customers can search the questions for answers to commonly asked questions. This could save a ton of time waiting on hold just to speak to a representative. When you send a customer service email, answers that may help you appear before you can send your email message.

 

 

Comcast Bill Pay Online

Accessing your Comcast account online is a convenient way to pay your bill. With just a few clicks you can take the worry out of paying on time by setting up a monthly recurring payment or by making a onetime payment using your bank account or credit card. Comcast also offers Ecobill, a paperless billing option that eliminates waste by letting you view your bill online instead of mailing it to you each month.

 

    • 1

      Click the “My Account” tab in the top right corner of the home page at Comcast.com.

    • 2

      Click the “Create Account” link on the sign-in page. You need your Comcast account number and a valid email address to register. If you have Comcast Digital Voice service, you will need your security PIN number.

    • 3

      Click on the “Account and Bill” tab. Sign in using the email address and password that you set up during registration. This will take you to the account summary page, where you can view your bill details and account balance, and set up payments.

    • 4

      Make a onetime payment or set up a recurring automatic payment. Selecting “Onetime Payment” allows you to pay the current amount due immediately but will not pay any future bills. “Automatic Payments” pays your monthly bill from a bank account or credit card every month.

    • 5

      Pay by using your savings account, checking account, Visa, MasterCard, American Express or Discover card. Enter account numbers, routing number–if using your bank account–and the address connected to your card or bank account.

    • 6

      Press the “Submit Payment” button. Review your submitted information before finalizing your payment option, then click “Next.” Agree to the terms and conditions. Click “Accept.”

      What is the phone number for Comcast Bill Pay?

      Comcast is available 24/7 at 1-800-COMCAST ( 1-800-266-2278 )

Television Schedule TV Guide

Below is an example of the weekly Television Schedule TV Guide for the top 5 broadcasters for this fall 2013 – 2014. To get a full TV Schedule for your preferred broadcaster, please see their Official website pages, or see our own custom TV Schedule

Sunday

Network 7:00 PM 7:30 PM 8:00 PM 8:30 PM 9:00 PM 9:30 PM 10:00 PM 10:30 PM
ABC Fall America’s Funniest Home Videos (10/13) Once Upon a Time Revenge Betrayal
Mid-season Resurrection (3/9)
CBS 60 Minutes The Amazing Race The Good Wife The Mentalist
Fox NFL on Fox The OT The Simpsons Bob’s Burgers Family Guy American Dad! Local Programming
NBC Fall Football Night in America NBC Sunday Night Football (continued to game completion)
Mid-season Dateline NBC American Dream Builders Believe Crisis
  • Note: The CBS Sunday night lineup in the Eastern and Central time zones will begin 30 minutes later on weeks when the network carries NFL doubleheaders, as the second game will kickoff at 4:25 p.m. ET.

Monday

Network 8:00 PM 8:30 PM 9:00 PM 9:30 PM 10:00 PM 10:30 PM
ABC Dancing with the Stars Castle
CBS Fall How I Met Your Mother We Are Men 2 Broke Girls Mom Hostages
Mid-season Intelligence (2/24)
The CW Hart of Dixie (10/7) Beauty & the Beast (10/7) Local Programming
Fox Fall Bones Sleepy Hollow
Follow-up Almost Human (11/4)
Mid-season The Following
NBC The Voice The Blacklist

Tuesday

Network 8:00 PM 8:30 PM 9:00 PM 9:30 PM 10:00 PM 10:30 PM
ABC Fall Agents of S.H.I.E.L.D. The Goldbergs Trophy Wife Lucky 7
Follow-Up Encore Programming
CBS NCIS NCIS: Los Angeles Person of Interest
The CW The Originals (10/8) Supernatural (10/8) Local Programming
Fox Dads Brooklyn Nine-Nine New Girl The Mindy Project
NBC Fall The Biggest Loser (10/15)[12] The Voice Chicago Fire
Mid-season The Voice About a Boy Growing Up Fisher

Wednesday

Network 8:00 PM 8:30 PM 9:00 PM 9:30 PM 10:00 PM 10:30 PM
ABC The Middle Back in the Game Modern Family Super Fun Night Nashville
CBS Survivor: Blood vs. Water Criminal Minds CSI: Crime Scene Investigation
The CW Arrow (10/9)[9] The Tomorrow People (10/9) Local Programming
Fox Fall The X Factor
Mid-season American Idol
NBC Revolution Law & Order: Special Victims Unit Ironside

Thursday

Network 8:00 PM 8:30 PM 9:00 PM 9:30 PM 10:00 PM 10:30 PM
ABC Fall Once Upon a Time in Wonderland (10/10) Grey’s Anatomy Scandal
Mid-season The Quest (1/2)
CBS The Big Bang Theory The Millers The Crazy Ones Two and a Half Men Elementary
The CW The Vampire Diaries Reign (10/17) Local Programming
Fox Fall The X Factor Glee
Mid-season American Idol Rake
NBC Parks and Recreation Welcome to the Family Sean Saves the World The Michael J. Fox Show Parenthood

Friday

Network 8:00 PM 8:30 PM 9:00 PM 9:30 PM 10:00 PM 10:30 PM
ABC Last Man Standing The Neighbors Shark Tank 20/20
CBS Undercover Boss Hawaii Five-0 Blue Bloods
The CW Fall The Carrie Diaries (10/25) America’s Next Top Model Local Programming
Follow-up Nikita (11/22)
Fox Fall MasterChef Junior Encore Programming
Follow-up Bones (11/8) Raising Hope (11/8)
Mid-season Raising Hope Enlisted (1/10)
NBC Fall Encore Programming Dateline NBC
Follow-up Dateline NBC Grimm (10/25) Dracula (10/25)
Mid-season Crossbones

Saturday

Network 8:00 PM 8:30 PM 9:00 PM 9:30 PM 10:00 PM 10:30 PM
ABC Saturday Night Football (continued to game completion)
CBS Comedytime Saturday Crimetime Saturday 48 Hours
Fox College Football on Fox (continued to game completion) Local Programming
NBC Encore Programming

Sprint

Sprint rounds out our top three mobile broadband service providers with our Top Ten Reviews Bronze Award.

Helpful Links for Sprint. note, these links take you to the official Sprint website.

Sprint Customer Service / Support

Sprint Customer Service Number

Sprint Account Login Page

Sprint Customer Service Forum

The very fact that Sprint ranks third is quite a testimonial to the overall quality of the top providers. In several individual areas of the competition, this service rates number one or two, though by the smallest of margins. In aggregate, however, we that found their long time and continuing customer service shortfalls prevent awarding the company a higher rating.

Sprint is also a major provider of cellular voice services. For in depth, objective information about the provider, check out our Cell Phone Providers Services Review.

Price/ Fees:
8.8/10
Compare
Verizon Wireless
AT&T
Sprint
T-Mobile
Comcast
US Cellular
ACS

Laptop Computers

For purposes of this review, the term Laptop Computer refers to a number of portable computer. For details of these devices, check out our reviews of Laptops, Gaming Laptops and Netbooks.

Sprint’s Mobile Broadband Connection plan costs $59.99 per month for 5GB of data transfer. That puts its price right in line with the competition. In a couple of ways, this mobile broadband service offers pricing advantages over both AT&T and Verizon Wireless. The first is if you bundle your data plan with the heavily advertised Simply Everything plan at $99.99 monthly. When added to that plan, the cost of the data plan is reduced by $10 to $49.99 which is to say that you can get unlimited voice, texting and internet for you phone plus 5GB of data for your computer for $149.99. Their other pricing advantage regards data usage over the 5GB limit. Please refer to the Over 5GB Warning, below.

5GB of data is adequate for most users. Here are some representative examples of how much data transfer is involved in typical Mobile Broadband activities. As a reference, 1024KB equal 1MB and 1024MB equal 1GB.

• A page of email without attachments 3KB
• Five pages of text in Word format 70KB
• Access a web page with moderate graphics content 150KB
• Sending a 20 page PowerPoint presentation with text but minimal graphics 500KB
• Downloading a 3-minute song 4 – 8MB

Sprint charges a $36 service activation fee but will waive it under some circumstances. It can’t hurt to ask. PC Cards, AirCards, or Wireless Modems from Sprint range from completely free to $119.99 with a 2-year contract. The fee for early termination of a contract is $200 for the first five months of the contract but then decreases $10 a month until a $50 minimum applies to remainder of the term.

Over 5GB Warning

This mobile broadband service charges $0.05 per MB of data over the 5GB limit. That doesn’t seem like much. What’s a nickel, after all? But at that rate the 1GB of extra data would run $51.20. You read that correctly. The first 5GB cost $59.99 and the sixth costs $51.20 all by itself. We noted above that that price is less than the competition and it is by a lot. The same additional GB on Verizon Wireless costs $256 and on AT&T, an incredible $503.31.

Smartphones

The use of smartphones for mobile data is expanding at an every accelerating rate. Like the other leading providers, a data plan for a smartphone is $30 per month in addition to the price of your chosen voice plan. The 5GB limit that applies to data cards doesn’t apply to smartphone data plans unless you use it as a tethered modem for your computer. Using your smartphone as a tethered modem runs an additional $15 monthly on this mobile broadband service and has the same 5GB restrictions that are associated with a data card.

Wi-Fi

Wi-Fi connectivity is included with Sprint data plans. When connected with Wi-Fi, you can expect data transfer to be 2-5 times the speed attained on the cellular network. Additionally, when using Wi-Fi you’re not eating into the 5GB data limit so it can prevent big financial consequences. Wi-Fi is increasingly available through home and business wireless networks and at a wide array of public Wi-Fi hotspots.

Network Speed:
9.4/10
Compare

There are four numbers that are regularly published regarding Mobile Broadband speeds. Two are the maximum download and upload speeds. Those are the speeds that the network is capable of attaining under ideal circumstance. Ideal circumstances can’t be achieved in the real world so we’ll ignore those figures. Average, or typical, download and upload speeds are the ones that matter, with download speed being the more important of the two. Published typical speeds show AT&T to be fastest and Sprint and Verizon Wireless to be virtually identical. Numerous real world tests have been conducted recently with all three of the top carriers winning at least one of them. The reality is that any one of the top three services may prove to be fastest in any given place at a given time. In general, however, Sprint ranked slightly slower than AT&T and a bit faster than Verizon Wireless.

Network Coverage:
8.8/10
Compare

While Sprint excels in U.S. coverage, for all intents and purposes, it’s non-existent outside the U.S. There is no international data plan; nonetheless, in some locations you may be able to make a connection. Check with Sprint’s Data Coverage and Rates page for details. But beware of the price if you choose this option. In most locations the cost is $0.016/KB which equals $16.38/MB and an astounding $16,777.21/GB.

Data Network Reliability:
8.8/10
Compare

Only Verizon Wireless surpasses Sprint for network reliability. And that’s by a pretty narrow margin. In short, you can count on Sprint’s data network to work with very few exceptions.

Help/Support:
7.5/10
Compare

There’s been a lot of good news in this review of Sprint’s Mobile Broadband service. The going gets a little tougher here. We’re not saying that their customer service is bad, but it clearly comes up short compared to the other providers. T-Mobile has the inside track on quality customer service with Verizon Wireless making strong showings. Sprint consistently brings up the rear with overall customer scores consistently well below industry averages in surveys by both J.D. Power and Associates and Consumer Reports. Our own anecdotal tests were no exception.

Summary:

Sprint has one of the best Mobile Broadband services available; however, in a highly competitive industry, there’s simply no excuse for not providing great customer service. They still have some work ahead of them in this area.

This link below will take you to the official Sprint.com website where you can ask person to person questions about getting a sprint phone

 

Why Choose ATT Wireless Account

att my accountATT Wireless Account

If you are already an AT&T Customer, you can get access to further information about my wireless account using these links which take you the official AT&T Website.

 

ATT My Account

ATT My Wireless Customer Service / Support

AT T Cell Phones

If you have a cell phone, smart phone or other device that uses AT&T Wireless service then it is very important for you to keep a sharp eye on your AT&T Wireless account! It can be easier than you think to use up all your minutes given the wide variety of types of minutes and services that an AT&T My Wireless account provides.

You do not want to exceed your monthly quota for minutes and data and end up paying high overage charges or ending up with late fees on your account. Luckily, it is easy to avoid these headaches by managing your AT&T Wireless Account online by going to the AT&T My Wireless website. Find out how and save yourself some money!

What Is An AT&T Wireless Account?

When you get a cell phone, smart phone or device that uses AT&T Wireless service then you will automatically get an AT&T Wireless Account that gives a certain number of minutes and a fixed amount of data to use per month. If you exceed these limits you may be charged steep extra fees.

By managing your AT&T Wireless Account online you can check your account balance anytime to see your account usage as well as pay your bill, add a line, upgrade your service, change your rate plan, and use other services.

How Do You Manage An AT&T Wireless Account Online?

  • Requirements
    1. You must have a computer with internet access.
    2. You must have a cell phone, smart phone, or device that uses AT&T Wireless service.
  • Step-By-Step Guide
    1. Go to the AT&T My Wireless website (related link 1 below), click “Get started” on the right to start registration. If you have already registered, jump to step 4.
    2. Select the type of account you have, such as “Wireless Account” for cell or smart phone, and then enter your wireless number.
    3. Enter your personal information and choose a password.
    4. Once you have registered, go to the AT&T My Wireless website (related link 1 below) again.
    5. Enter your wireless number and account password and click on the button marked “Log in.”
    6. Choose the service you wish to use to manage your account: pay a bill, check account usage (number of minutes left for the month and so on), change your rate plan, upgrade your service and so on.

With an AT T My Account you get the only mobile carrier that offers roll-over minutes – any unused minutes will be rolled over to the next month so that you will have even more minutes to share with your friends and families. With the largest ALLOVER network, you can talk to anyone, anywhere in America. Testing from the leading independent research company proves that ATT has the fewest dropped calls of any wireless carrier. Most Cell Phone Sites offer large selections of AT T cell phones for sale.

There are many different mobile phone networks that you can choose from, but few of them compare to an ATT my Account. This provider has a long history of great customer service and premium amenities that any consumer is sure to love. While there are many reasons to like AT&T, there are five prominent reasons that propel them beyond the other providers. If you want a large phone selection and plans for many devices, then ATT is the best.

AT T Mobile Share with Unlimited Talk and Text Plans
If you have a small business or large family, then you will want to keep everyone connected while spending the least amount of money. ATT’s Mobile Share plan is definitely the best thing for the job. This plan allows you to connect up to 10 devices to your account. The plan also gives you unlimited talk and text privileges, which ensures that everyone can enjoy the phones. The only thing that you need to choose is how much bandwidth you want. You can choose from 1GB to 50GB a month, which should be more than enough for 10 devices.

ATT 4G LTE Network
Most major providers are starting to offer 4G LTE Internet connectivity, but nobody does this better than ATT. Not only does ATT have the largest network, but the uploading and downloading speeds are faster than the other providers. If you want an incredibly fast browsing experience from anywhere in the country, then AT&T is the only sensible option.

Low Prices
Phone service can be expensive. This is especially true if you want a good data plan for your smartphone. ATT offers its services for a very low price that almost anybody can afford. If you want to stay connected to coworkers, clients and family members, then it just makes sense to use this provider. You are paying less without sacrificing quality.

Improved Call Quality
This benefit coincides with ATT having the largest 4G LTE network. The main reason why ATT is so good with browsing speeds is because they have the most towers across the nation. This also improves your call quality because it is likely that you are near one of these towers.

A bad phone connection is annoying because you will hear nothing except for static. If you want the best call quality without spending a massive amount of money, then AT&T will help you easily hear the person on the other side of the line.

Best Phone Selection
Every provider has their own phones that exclusively work with their network. The problem with this is that your choices are limited to the few phones that your provider is offering. While ATT doesn’t carry every available device, they do have the largest selection of mobile phones.

If you want to consistently upgrade your device without switching providers, then ATT will provide you with all the phones that you need. This also ensures that you can easily find a device that matches your needs.

Conclusion
There are many different phone providers, but ATT is easily the best. Not only are the prices low and the plans comprehensive, but you also get to enjoy the fastest and largest 4G LTE network. If you want a reliable provider that always has your back, then ATT is the only practical choice.